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Delivery

One Vision is able to send packets and parcels all over the World. We have accounts with all major courier services and are able to supply prices for standard and insured services.

White Label Service

All orders are despatched as a ‘White Label’ service by default. This means that no paperwork will be provided in the box (such as invoices and despatch notes), meaning that you can ship direct to your customers.

Production Times

Production times vary depending on the item being ordered. Most of our products are manufactured by hand to order, and this is taken into account in the production times stated for each product.

We strive to despatch orders as quickly and efficiently as possible and most of the time will despatch items before the stated production times. Please note these times are guidelines only. On the rare occasions when we may experience issues beyond our control, no guarantee is made with regard to how long your order may be in the lab and One Vision Imaging will not be held responsible for any losses suffered by such delays.

International Delivery

All international shipments (including to Europe) may qualify for import duty and/or VAT in the destination country. All duties charged by the destination authorities is the responsibility of the recipient and you should check with your countries Tax and Customs administration as to what the charges will be before purchasing any goods.

If you are located outside of the UK and your items are also shipped outside the UK, we will not need to charge you VAT. Please contact us if this is the case, as we will need to configure your account as VAT Exempt. This does not mean that the destination country won't charge their equivalent of VAT or any other costs.

Delivery
UK Mainland Courier Services
Service Delivery Time Compensation for loss or damage 0-30kg
24Hr Next Working Day £250.00 £10.75
12 Noon Next Working Day 12.00pm £250.00 £17.00
10.00am Next Working Day 10.30am £250.00 £26.00
Saturday Next Working Day £250.00 £27.00

Please see Price List for more details.

Prices do not include VAT.